Operations

API Reference

The response is intentionally small so your agent can branch without adding another orchestration layer.

{
  "decision": "review",
  "reason": "refund_policy_exception",
  "review_queue": "support-ops",
  "audit_event": "tk_evt_8h3k",
  "model_call_saved": true
}

Decision values map to workflow actions: allow safe turns, review risky turns, block unsupported actions, and audit events that do not need intervention.